Common questions
Frequently asked. Specifically answered.
We update this when a question comes up twice. If you don't see yours, email hello@appalogue.com and it'll probably end up here.
The beta
How do I apply?
Fill out the form on the home page. We read every application, usually within 48 hours. Approved testers get a one-time setup link by email — no password is ever sent over email.
How long is the beta?
Open-ended. We're treating the beta as the path to the App Store release, not a 30-day window. As long as we're shipping breaking changes, the beta stays open.
Does the beta cost money?
No — the beta is free. After beta, bimi is a flat subscription: $14.99/month or $129.99/year (save 28%), with a one-time $299.00 lifetime option — and a free tier stays available. We won't surprise existing testers with a bill; early supporters get looked after.
Why is it invite-only?
Two reasons. First, the rough edges need to be discoverable individually — we want to be able to read every report and reply. Second, some features (voice, multi-agent fleets) require us to onboard testers in waves so we can isolate signal from new bugs.
What if I get rejected?
It's usually a "not yet," not a "no." We re-evaluate the queue every two weeks as new build capacity opens up. You can re-apply, or email hello@appalogue.com if your situation changes.
What's the install like?
You click the magic link, set a password, and land on a download page that hands you a signed Apple Silicon .pkg. The first launch shows the Gatekeeper warning — bimi is still ad-hoc signed; Developer ID notarisation is queued behind App Store enrolment. The install page walks you through right-click → Open.
Privacy & data
Does bimi send my data anywhere by default?
It depends on the chat model you choose. When a capable local model is installed, background work — classification, extraction, memory — runs on your Mac, with local embeddings for retrieval. Answers run on the chat model you pick: a hosted provider (Claude, GPT) receives the memories relevant to your question, with credentials and financial data redacted but names and personal facts included so the answer is accurate. An on-device chat model keeps everything on your Mac. Every cloud call is named in the sidebar.
What if I delete a memory? Does bimi quietly re-learn it?
No. Deleting a memory leaves a tombstone — the same utterance won't silently re-create it. If you want it back, restate it.
What happens when two memories disagree?
Both get marked "in review" in the Memory Inspector — we don't pick a winner silently. An in-conversation surfacing pass that asks you when it's natural is on the roadmap. See the decay section in how-memory-works for the longer version.
Where does my voice go?
Nowhere off-device. Speech recognition runs locally, and voice is push-to-talk in the current beta. The wav lives in RAM during the utterance, becomes text + signal, and is dropped.
For Meeting Mode, the m4a is written to a sandboxed cache so bimi can transcribe a multi-hour session. Today the default retention applies to that file (a user-facing retention picker is landing in a near-term wave). The transcript + summary become memories; the audio is purged per policy. No audio is ever transmitted to a server.
Does iCloud sync send my memories anywhere I can't see?
If you enable it: yes, to your CloudKit container, with the encryption posture the platform provides for CloudKit. Appalogue does not operate a sync server. iCloud sync is opt-in.
What telemetry SDKs are in the binary?
None. No Mixpanel, no Amplitude, no Sentry, no Crashlytics, no Bugsnag, no PostHog, no Firebase. Crash diagnostics use MetricKit and are attached only to bug reports you submit. See privacy.
Technical
What are the system requirements?
- macOS 26 Tahoe or later
- Apple Silicon (M1 or later) — Intel Macs are not supported (Apple Intelligence is Apple-Silicon-only)
- Apple Intelligence enabled in System Settings (Settings → Apple Intelligence & Siri)
- 16 GB RAM recommended; 8 GB works with cloud fallback
- ~250 MB disk for the app; memory storage scales with use (typically < 100 MB)
What about Intel Macs?
Intel Macs aren't supported. The memory architecture leans on Apple's on-device Foundation Models framework (which is what Apple Intelligence is built on), and Apple Intelligence is Apple-Silicon-only by design. We hate stranding users, but the experience without the on-device model is meaningfully worse for everyone, so there is no Intel path going forward. If you're on Intel and want a heads-up when something changes, write us at hello@appalogue.com.
iPhone / iPad / Watch / Vision support?
Shipping in waves. macOS is the hub. The spokes share the same memory and identity. See hub-and-spoke for the topology.
Do I need an API key or an account?
No. bimi's recommended brain is a free hosted model — no key, no account, no setup (with a fair-use daily limit). Bring your own Claude/GPT key only if you want a specific model, or switch to fully on-device for privacy.
What models does bimi use?
Your conversations run on whichever brain you pick: bimi's free hosted model out of the box, fully on-device (Apple Foundation Models) for privacy, or your own Anthropic / OpenAI / OpenAI-compatible key. Background work — classification, extraction, embeddings, memory — runs free on your Mac's on-device models.
Can I bring my own provider keys?
Yes. In Settings → Providers & Models, pick “Your own” (or open Advanced) and add your key — it lives in the macOS Keychain. Routing decisions are shown in the sidebar so you can see when the key is being used.
What's the "Power Helper"?
A separately notarised download for capabilities that don't fit inside the Mac App Store sandbox — SSH, shell, and similar. The core bimi.app ships sandboxed via the App Store; the Power Helper is opt-in for power users.
Is bimi open source?
No, not today. The source might open in parts over time — particularly around the memory architecture — but the application binary is closed-source while we get the privacy posture right and the build stable.
vs. other tools
How is bimi different from ChatGPT?
Short version: bimi keeps memory and voice on your Mac, has structured auditable memory, is a native Mac app instead of a tab, and shows you every cloud call by name. ChatGPT is a better general-purpose LLM product; bimi is a different kind of thing. Long version on /compare.
Why not just use Ollama?
Ollama runs models. bimi is an agent that uses models (including Ollama, if you point it there) inside a memory + reflection loop. If you want to wire your own agent on top of Ollama, do — we'd just rather build the agent and ship it.
The shop
Is Appalogue a Cisco company?
No. We're presenting at Cisco Live (the conference), and that's a common confusion. Steven is an independent solo developer. More on /about.
Are you hiring?
Not today. The shape of the product depends on the structure being small. If that changes, we'll say so on the about page.
How do I get in touch?
hello@appalogue.com — for everything. Use "urgent" or "security" in the subject line if you need prioritisation.
Where can I find your press kit?
At /press. Logos, screenshots, founder bio, and copy-paste company description for journalists.